Q: Do you have a physical location?
A: Yes! We're located between Corona & Riverside in California. Our main office is only one block away from the i-91 freeway, 5 minutes from Corona, 20 from Redlands, Moreno Valley or Yorba Linda.

Q: Do I need an appointment?
A: You don't need an appointment, you can just walk in. We are open:
* Monday - Friday: 10am - 6pm

Q: I need a repair, but I'm not from Southern California. what do I need to do?
A: If you already know what type of repair you need and you don't have any questions you can simply ship your device to us, that's right - you don't need to waste your time on placing online orders. We don't need your credit card information up front. Your personal data is never shared with 3rd party companies. Simply go to the mail-in section of our website and follow the shipping guidelines over there. If you're not sure what's wrong with your device or need a personalized quote please give us a call at our toll free number - 1-888-WWTF-123 or send as a message using the contact form in the contact section.

Q: Is it secure?
A: Yes, of course! We are a company licensed by the County of Riverside, Verified by the Chamber of Commerce & Merchant Services. We are also a Paypal Verified Merchant! We also have a physical location in Riverside, California!

Q: Do you offer repairs for the first generation iPhone?
A: YES! We‘re not scared of this device as others are. We worked with iPhones since the first one was released so we have a lot of experience and can fix your 2G as well!

Q: How long does it take to fix my device?
A: It depends on the issue, but typically we‘re doing most of our repairs within 24-48 hours.

Q: Do you guarantee your work?
A: Yes, 100%! We give 90 days full parts & labor warranty on all the repairs we do. That does not apply only to water damage repairs. Warranty is not valid for physically damaged devices.

Q: Do you use recycled or used parts?
A: We never use parts other than brand new & OEM!

Q: I dropped my iPod into water, can you fix it?
A: YES! We do a lot of water damage repairs and we have a great success factor - around 90% of the devices we get are recoverable!

Q: I'm not sure what's wrong with my device, do you charge any diagnostic fee?
A: No! The diagnostic is free on all repairs except Water Damage. We charge a small service fee if your water damaged device cannot be recovered.

If you have any other questions please feel free to call us at our Toll-Free number: